Docs / Billing & plans

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Billing & plans

The full comparison table is on the pricing page. This page explains the rules.

Is there a free trial?

No. There is no time-limited trial and nothing expires. The Free plan is free forever: the full live board, drift detection, webhook freshness, and 3 days of history and incidents.

What do the paid plans cost?

• Solo: $49/mo, or $470/yr billed annually.
• Team: $199/mo, or $1,910/yr billed annually.

Annual billing takes 20% off. Paid plans add depth and people, never a less-crippled board.

How do I upgrade?

Only the workspace owner can change the plan. Upgrade from the plan page; new limits apply within moments of payment confirming. We never see your card number. Payment details live with Stripe, and plan changes, invoices, and cancellation are handled under "Manage billing" on the plan page.

What happens when I downgrade or cancel?

Cancelling moves the workspace to the Free plan. Two rules apply:

• Nobody is evicted. If a Team workspace lands on Free (1 seat), every member keeps access. You see an over-cap banner, and new invites are blocked until you upgrade or remove members.
• Limits apply forward. History beyond 3 days is no longer served, paid features pause, and pipelines over the cap show as "not monitored (plan limit)" instead of disappearing.

A connected Slack workspace pauses on Free and resumes when you re-upgrade.

Does deleting a workspace cancel my subscription?

No. Deleting a workspace does not cancel billing. If the workspace has an active subscription, cancel it first under "Manage billing"; otherwise you keep being charged. Deletion takes the board offline immediately. Your account and sign-in are unaffected.

When is my data deleted?

When you delete a workspace or your account, the data is fully purged within 30 days, backups included. The workspace name stays reserved until the purge completes. After 30 days we hold nothing of yours except invoices we are legally required to keep. This matches the privacy policy.

Questions?

Billing questions, refunds, odd states: hello@shipglance.com. A human answers. Setup help is in the guides.